Delete your Ascendant account

Ascendant is a product of Mistiq LLC.

You can permanently delete your Ascendant account and its associated data at any time. There are two ways to do it.

Option 1 — Delete in the app (immediate)

1. Open Ascendant and sign in to the account you want to delete.
2. Go to Settings.
3. Under Account, tap Delete account.
4. Confirm when prompted. Your account and data are erased right away.

Option 2 — Request by email

If you cannot access the app, email support@mistiq.org from the email address on your account with the subject Delete my account. We verify ownership and complete the deletion within 30 days.

What is deleted

Deleting your account permanently removes all of the personal data tied to it, including:

• Your account and sign-in identity (email, name, and user ID).
• All training data: workouts, sets, bodyweight, measurements, and rank/progress history.
• Nutrition and cardio logs, and any custom foods you created.
• Your profile details (sex, height, age, training path) and app preferences.

This deletion is permanent and cannot be undone. Data is removed from our live systems immediately and purged from encrypted backups within 30 days.

What may be retained, and for how long

• Billing records. If you ever subscribed, records of the transaction are held by the app store (Apple or Google) and our payment processor as required by law and tax rules. Ascendant does not store your card details at any time.
• Minimal logs. Security and abuse-prevention logs that do not identify you may be retained for a short period, then automatically deleted.

Questions about deletion or your data: support@mistiq.org.